Support Staff

Company’s coming – shine up your manners!  Sound familiar? 

We recently enjoyed a column written by Shelley Fralic in which she took time to acknowledge her “support staff” – all those people she encounters on a regular basis as she goes about her daily life: the hairdresser, the barista, the car repair fellow, the cashier at her grocery store …  It resonated with us because we don’t believe in saving one’s manners for guests only, we believe everyone’s daily lives flow more smoothly and bring more pleasure and less stress when that kind behaviour is on show for all to enjoy.  We use the terms “manners” and “etiquette” but what we really get behind is Civility. Shelley’s article brought to mind civility and the importance of citizenship in our communities. We all have relationships that need tending and some are indeed with people whose names we may not know!   Enjoy her article here and send her your own list of “support staff”!



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