Archive for December, 2009


Wishing you a Wonderful Holiday Season!

"Winter Monument" by Robert Duncan

 We hope you are able to take some time in the next few weeks to savour special moments and relationships and perhaps extend an extraordinary kindness or two in the direction of someone in need.  The Image Builders wish you all a safe, happy and gracious holiday season! 

Denisa and Susan


Table Manners Refresher – Dining Etiquette tips in Time for the Holidays!

A few dining tips to ease you through the holidays:

Do take small bites and try not to speak with your mouth open.

Do drink and eat – separately. No swishing!

Don’t push plate away at end of meal.

Don’t put your elbows on the table or lean on the table. Tables do flip.

Don’t lean back on your chair. People do flip.

Don’t wave your flatware in the air, even if your story is really exciting.

Don’t pick your teeth at the table.

Do excuse yourself to go to the restroom to manage grooming issues. (See previous point)

Leave your napkin on your chair if excusing yourself from the table during the meal.

Do make an effort to try everything served and avoid bringing attention to your personal food dislikes.

Do pass salt and pepper together. They are often used together and this keeps them close to one another.

Do not leave your spoon in the bowl or cup. Place it on the side of the plate.

Do not be loud or raucous. Be considerate of other diners.

Do break off a small mouthsized bit of bread before buttering. Eat the bread piece by piece.

Rest your cutlery between mouthfuls. Learn and use the “rest position”

Do spoon away from you when eating soup.

And most importantly enjoy the conversation and Do relax!!!

For you visual learners … Dine with us on youtube:


Seasonal Savvy – Party Etiquette & Making the most of your Holiday Image


"Mad Men" Holiday Party


Corporate Entertaining

  •  The holiday season is an ideal opportunity to build morale and camaraderie through special events.
  •  Provide name tags if clients are in attendance or several departments are joining together.
  •  Always be certain guests have been introduced to one another. Protocol indicates introductions are always made to the most senior person but most important is that they are simply always made regardless of protocol.
  •  Keep any toasts light and entertaining – warmhearted.
  •  The host of the party should always provide a clear dress code.
  •  Be aware that corporate events are still business. All behaviour will be judged very carefully – for better or worse!

Role of Guest

  •  Respond (RSVP) to invitations promptly.
  •  Be on time – or early. Never late. Do not linger at the end of the evening.
  •  Know the dress code and have dressed appropriately.
  •  Bring a token gift of appreciation.
  •  Do not overindulge.
  •  Be a good conversationalist but avoid hot topics – no religion, politics, campaigning …

Mastering the Mingle

  •  Name tags are worn on right shoulder as most clearly in sight line when shaking hands.
  •  Always stand for introductions.
  •  Approach others standing alone – they will inevitably be relieved and receptive but …
  •  Avoid being a crutch for someone who is crippled by fear – even if they are your very best friend! Inevitably you will be associated with their weakness.

Recovering from the Big Blunder

  •  If you spill on another person, offer to have their soiled clothing professionally cleaned.
  •  Any disaster is a test of character and your reaction will be observed as such.

How to Be Memorable

  •  Establish your own personal brand. Be distinctive. Be present and engaging. Ask well considered and interesting questions.
  •  Participate in and contribute to group conversation in meaningful way.
  •  Follow up with at least an e-mail thank you to your host- a handwritten thank you note on quality notepaper (such as Crane’s) will be even more impressive … and distinctive.

… and HAVE FUN!



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